In order to adapt the website of Barcelona de Serveis Municipals, S.A. to the needs of people with disabilities, the aim has been to follow the accessibility guidelines for web pages adopted by the World Wide Web Consortium - W3C promoted by the Web Accessibility Initiative - WAI.

1. Text size

The accessible design allows the user to adjust the fonts to the size that suits them. This action can be performed in different ways depending on the web browser used. The following is the menu action where this functionality is located:

Firefox. View> Text Size> Increase / Decrease.
Explorer. View> Text Size> Larger.
Mobile Explorer. View> Zoom> Larger.
Conqueror. View> Increase Font / Decrease Font.
Opera. View> Zoom>%.
Safari. View> Make text larger.

2. Visual design

Accessible design takes into account that visual design can be turned off and content can be accessed in a single-column format with black letters on a white background (according to the default settings of most graphical browsers). On the other hand, there are also web browsers that allow you to select a personal style sheet, to adapt the presentation to the needs of the user.

3. Links

In order for the user to be able to scan the links on the page, we have made sure that the links make sense out of context.
Links to new windows have been restricted to external links and document links. These links are indicated by “Open link in new window”.

Links marked like this will only open in a new window if you have Javascript enabled. Otherwise, the link will open in the same window.

4. Accessibility: an always active process

Web accessibility is built on criteria that in many cases are subject to subjective evaluation. On the other hand, access difficulties vary greatly depending on the type of disability that may occur in a user, which means that the application of the criteria is not always optimal for everyone.
Whether it is to continuously improve the accessibility of the website, or to meet specific requests for access to content, we ask that you do not hesitate to send us any queries or requests you may have through the contact form.

5. Accessibility software

JAWS, a screen reader for Windows. A time-limited demo version is available.
Lynx, a free text-only browser for blind users with Braille devices.
Links, a free text-only browser for users with a slow connection.
Chrome, Firefox or Opera, a visual browser with many accessibility features, including zoom.